Refund policy

At Moj Masti Junction, we provide digital subscription access to premium entertainment content through Telegram. Because our products are digital, this Return and Refund Policy applies to digital purchases rather than physical goods.

1. Digital Products and Returns

Moj Masti Junction does not sell physical products through this subscription offer. Therefore, physical product returns and exchanges are not applicable.

2. Refund Eligibility

Since digital access may be provided immediately after purchase, all refund requests are reviewed on a case-by-case basis, subject to applicable consumer protection laws.

You may contact us to request a refund if:

  • Your payment was successful, but you did not receive the promised access instructions.

  • The access link provided by us is invalid or does not work, and we are unable to resolve the issue.

  • You were charged more than once for the same purchase.

  • A refund is otherwise required by applicable law.

A refund is not automatically guaranteed simply because a customer changes their mind or no longer wishes to use the subscription.

3. Non-Refundable Situations

Where permitted by applicable law, refunds may not be available when:

  • Access has been successfully delivered and the purchased digital service matches its description.

  • The customer is unable to access Telegram because of an issue with their own account, device, internet connection, or Telegram service.

  • The customer provides incorrect contact information or does not follow the supplied access instructions.

These limitations do not affect any refund rights that cannot legally be excluded.

4. Reporting Access Problems

If you have paid but cannot access your subscription, please contact us before submitting a refund request. We will review the issue and, where possible, help restore access or provide valid access instructions.

Please include your order number or payment reference and the email address used during checkout. Do not send passwords, OTPs, or full payment card details.

5. Refund Processing

If a refund is approved, it will generally be initiated through the original payment method or payment provider, where supported. The time taken for the funds to appear in your account depends on your bank or payment provider.

Any legally required refund will be handled in accordance with applicable law.

6. Duplicate Payments

If you believe you have been charged twice for the same subscription, contact us with both payment references. We will investigate and refund any confirmed duplicate charge as appropriate.

7. Contact Us

For refund requests, billing questions, or subscription access problems, contact:

Moj Masti Junction
Email: info@mojmastijunction.top
Website: mojmastijunction.top

Please provide accurate order details so we can review your request efficiently.

8. Policy Updates

We may update this policy when our services or legal requirements change. The latest version published on this website will apply, subject to any rights you have under applicable law.